How to get your ticket
There are different ways for you to book your ticket. No matter which one you choose - either through the internet, phone or at the counter with personal advice - we have listed all options for you.
Internet ticket sales
Internet booking is the easiest and most convenient way to obtain your ticket. After having registered to our website you can book your tickets online and directly print them on your printer at home. Please, check the section "Online-Ticket" for further information and details as how to obtain your self-print ticket. Our Service Center will be pleased to send the tickets by post to your home address for a processing/delivery charge of EUR 3.50. Online-Ticket
In order to make your future bookings easier, you may save your own profile, including your booking and reservation preferences (e.g. window seat, non-smoking coach). For any future booking, your profile will appear automatically in the Travel Service. You may change it of course to your liking.
| Ticketshop (at present only available in German) |
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Our Ticketshop offers you all tariffs, wwhich are not bound to a specific relation and are usually valid within a certain region for a certain time. For example State Tickets ("Länder-Tickets") enable you to use regional trains in a particular German state - e.g. with Saxony Ticket (Sachsen-Ticket) you can use any local train (the red trains) in Saxony during one day. Also available is e. g. the InterRail One Country Pass Germany that enables you to use any train within Germany for e.g. three days.Tickets you purchase will be sent to you by mail within 3 working days (within Germany) or within 8 working days for destinations outside Germany.
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| Ticket vending machines |
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There are about 3,000 touchscreen ticket vending machines at almost all stations in Germany. They offer tickets and seat reservations by means of self service. By using the express booking function you can obtain your ticket quickly, only a few minutes prior to departure. This service is offered in 5 languages apart from English. You can select your trains in more detail by chosing to display the connections sorted by departure or arrival time, number of interchanges, timely length of the journey or price.
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| Counter |
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Our service staff at the ticket counters at train stations sell train tickets and give you personal advice. You can purchase national and international tickets, receive timetable information and make seat reservations. Of course, ticket counters will also advise on special offers and answer your questions on travelling with DB.
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| Travel agency |
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Authorised German Rail travel agencies sell tickets and offer advice. They have information on the latest specials and offer services to make your rail travel as comfortable and convenient as possible.
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| Call Centre |
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You may also book your ticket and make seat reservations via our Call Centre. The ticket will be send to you by mail or you may be picked up at any of the ticket vending machines with touch screen at the stations. Timetable information is also available.
Dial + 49 1805 - 996633 from outside Germany (phone charges apply) and speak to our friendly service staff. Within Germany call 0180 5 99 66 33 (phone charges apply). |
| Train |
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You may purchase your tickets on board of long distance trains. Train attendants sell tickets for a small extra charge. You may pay cash or by credit card. In some regional trains ticket machines can be found.
Ticket inspection on the train On DB trains it is not necessary to stamp your ticket before you get on board. Your ticket will be checked at least once per journey. You will have to show your ticket again, if staff changes or when you change trains. Please show your BahnCard on inspection, too. The attendant will then stamp the ticket. The train attendant checks the code printed on the Online-Ticket together with your Online-Ticket ID in order to confirm that the ticket is valid. Please, always show your Online-Ticket ID. Please always carry your ticket and your Online-Ticket ID with you when leaving your seat. |